show episodes
 
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Welcome to The Disruptionists – the podcast for visionary entrepreneurs and business owners who are ready to redefine marketing and branding. Hosted by Jess Singh, a leader in innovative marketing, this channel explores transformative branding, advanced marketing tactics, and enhancing the customer journey. Each episode offers practical insights on brand strategy and business leadership, crafted to revolutionize the approaches of SME owners. Whether you're refining your marketing, exploring ...
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Engagify CEO and Engaging Personalities: Fascinating Conversations with Industry Leaders podcast host Anders Boulanger is a certified speaking professional and has been building crowds and generating leads for clients since 2007. You’re gonna love this commercial-free industry leader spotlight show. We feature CEOs, Founders and Sales Leaders from 7-10 figure B2B companies. We’ll learn how they are making a difference in their customer’s lives and how they capture attention and deepen connec ...
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If you are looking to learn the art of audience engagement while listening for methods to conquer speaking anxiety, deliver persuasive presentations, and close more deals, then this is the podcast for you. Twins Talk it Up is a podcast where identical twin brothers Danny Suk Brown and David Suk Brown discuss leadership communication strategies to support professionals who believe in the power of their own authentic voice. Together, we will explore tips and tools to increase both your influen ...
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Just Be Humans

Danny Murawinski

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Welcome to "Be Human," the definitive podcast for B2B leaders ready to catapult their 7-8 figure enterprises into new realms of growth through digital marketing. Hosted by Danny Murawinski, a seasoned digital marketing maven and former professional snowboard coach, "Be Human" offers a unique blend of insights that merge the art of relationship-driven sales with the science of digital scalability. In a world where authentic connections reign supreme, learn how to finesse the critical human ex ...
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It's not the things that happen in your life that define you, that create your identity. It's how you talk about those things. That’s the theme behind this podcast. Research shows that the stories you tell have a major influence in how you see yourself and in how others perceive you, so it’s important to be intentional about which stories you share and how you share them. Guests on the podcast share the pivotal moments in their lives and careers, offering keen insights and “ah ha” moments to ...
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Learn to sell anything to anyone! Who is your avatar? You know what you're selling, but what is your customer buying? Hint... it may not be what you think! I'll share tips and insights from my years of selling to B2B and B2C clients. So welcome to the Podcast! And, find out more about my online courses at: https://www.salescraft.training
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Revenue Boost: A Marketing Podcast Welcome to Revenue Boost: A Marketing Podcast, the ultimate resource for business leaders eager to skyrocket their company's growth! Whether you're striving to enhance customer acquisition, boost revenue, or outshine your competitors, this podcast is tailor-made for you. Hosted by industry veteran Kerry Curran, Revenue Boost brings you top marketing leaders who share their invaluable insights and groundbreaking strategies. From boosting brand awareness to d ...
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Welcome to the Real Estate Growth Hackers Show, where we empower real estate professionals and teams to elevate their business to the next level. Dive into a world of cutting-edge marketing tactics, exclusive expert interviews, and innovative AI strategies designed to give you a competitive edge. Whether you're looking to streamline your operations, enhance your lead generation, or unlock the full potential of AI in real estate, this podcast is your go-to resource. Join host Zach Hammer and ...
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Andy Kushner offers an inside look behind-the-scenes of the wedding and event world for both industry experts and bridal couples by featuring in-depth and transformative conversations with event industry icons. The Wedding Biz is also the only global platform of its kind to serve the business development needs of wedding and events professionals. As the host, Andy interviews the most prolific thought leaders and talent, taking you behind the curtain and revealing their personality, character ...
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Uncover the deeply human aspect of working. Join Jeff Hunt, GoalSpan CEO and longtime business consultant, as he interviews guests who help us learn to embrace the value of human capital in new ways. Explore how to better the world of work for humans and rediscover the most important asset we have in the workplace – Human Capital.
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Every Talk Experiential Podcast features an in-depth interview and conversation with a key player in the world of experiential marketing. Take control of your brand in today’s changing marketplace by learning how to create authentic and unique connections with consumers on a personal level. Learn how to successfully employ experiential marketing strategies to increase your brand’s engagement and create meaningful experiences that lead to brand loyalty.
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GovLove - A Podcast About Local Government

Engaging Local Government Leaders (ELGL)

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GovLove is a podcast about the people, policies and profession of local government. From Mayors and City Managers to interns and everyone in between, we interview the people making a difference in their communities to learn about the great work being done at the local level. GovLove is brought to you by Engaging Local Government Leaders (ELGL).
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Garlic Marketing Show

Video Marketing Expert Ian Garlic discusses whats working RIGHT now with top marketers, their stories of failure and success. Ian also works live to create video marketing strategies.

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In a world full of business “Gurus” and “marketing experts” one man seeks the latest marketing techniques that are actually working, plus finds the real stories of triumph and failure from those REALLY doing it. Guests like #1 Marketer Neil Patel, Tucker Max, Ryan Deiss from Digital Marketer, Michael Port and many, many more… Ian Garlic has hands on helped hundreds of businesses with marketing strategy and execution. As CEO of authenticWEB, Ian launched hundreds of websites, produced even mo ...
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Government, Community, Development, Entrepreneurship, it all impacts our lives. Lekia converses with individuals and community leaders about professional and personal experiences while getting to the root of topics that effect the society we live in. All while encouraging hope, engagement and positive living . Expect to hear from Great People doing Great Things in this Liberating podcast. Lekia is Inspiring, Witty and Brilliant! Custom Cover art by Kevin Fox
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The Groove

Peggy Anne Salz

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The Groove brought to you by author, analyst and content marketing strategist Peggy Anne Salz, founder and owner of MobileGroove. Spotlighting the companies and cool people at the intersection of content, community and commerce. Connecting the dots in the Now to frame the future. MobileGroove: https://mobilegroove.com/
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Looking to explore the intersection of AI and journalism? Influential thought leaders in the industry join data scientist and media entrepreneur, Nikita Roy, each week to explore what's next with AI and its implications for the media landscape. In each episode, industry experts discuss how automated newsrooms have the potential to change journalism and uncover opportunities to optimize workflows and increase efficiency without compromising journalistic integrity. Hosted on Acast. See acast.c ...
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Self-funded with Spencer shares inspiring conversations with the most successful and influential people in healthcare - company founders, CEOs, entrepreneurs, doctors, sales leaders, and more - to help educate and inspire YOU to become the best version of yourself. Support this podcast: https://podcasters.spotify.com/pod/show/spencer-harlan-smith/support
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Leaders in Pharma

Impetus Digital

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Together with prominent Pharmaceutical industry leaders, Impetus Digital is covering topics around what it means to be an effective leader in Pharma today. We are also exploring topics related to digital transformation, patient-centricity, industry partnerships, customer engagement, diversity in Pharma, systems thinking, current healthcare challenges, environmental and supply chain concerns, and the myriad of ways that Pharma is working to collectively and positively disrupt healthcare. At I ...
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The Producer’s Journal: A Podcast Producer’s Journey is a candid exploration of the highs, lows, and lessons learned by Derrick Michaud, a seasoned podcast producer and small business owner. Join Derrick as he reflects on his experiences, shares valuable insights, and discusses the evolving landscape of podcasting. Whether you’re a seasoned podcaster or just starting out, this podcast offers a raw and authentic look at the realities of producing podcasts and running a studio, providing valua ...
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show series
 
In this insightful episode, we sit down with affiliate marketing expert Jeannine Crooks, who brings over 25 years of experience to the table. From working as an affiliate and a merchant to starting her own agency, Jeannine has seen it all. Tune in as she demystifies the affiliate marketing landscape, answering key questions about costs, network par…
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You’ve crushed the interviews and are now being presented with a compensation and benefits package. Should you accept the offer? Have you considered other forms of compensation, such as equity or stock options; or, additional benefits including severance, travel packages and milestone bonuses? Joining us is Devon Hennig, who shares how he helps lea…
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“PBM is one of the most complicated concepts out there and it's incredibly difficult to understand. But it's not because the system itself is complicated. It's because pbms make it complicated.” - Justin Jasniewski Justin Jasniewski, CEO of Serve You Rx, joined me this week to discuss the state of the pharmacy benefit management (PBM) market in 202…
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350 Growing Through Failure It is vital to our success to fail, we need to try things that are new and be comfortable in the fact failure is normal and expected. By letting ourselves be uncomfortable and fail at new things, we leave room for growth and success. In this episode Sarah Elkins and Paige Arnof-Fenn discuss the importance of trying new a…
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GovLove Co-hosts Meredith, Lauren, and Ben were joined by Brent Stockwell, Assistant City Manager at the City of Scottsdale, AZ and Amie Hendrix, City Manager at the City of Geneva, NY to recap the recent ICMA Conference. They discussed AI, community engagement, a case study in managing homelessness, the role of the manager in community leadership,…
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In this episode, we dive into the eight essential content strategies for building audience influence and trust. Discover how to effectively mix educate, entertain, engage, empathize, encourage, enlighten, endorse, and entice tactics to create a winning content marketing plan. Learn how to leverage AI tools to scale your content creation across thes…
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In this episode, Dr. Michelli delves into the enchanting world of brand affection, discussing the phenomenon of weddings and receptions at unconventional venues like Starbucks, illustrating the concept of "lovemarks" defined by Kevin Roberts. These are brands that inspire loyalty beyond reason, evolving from mere trademarks into beloved fixtures in…
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Having a plan for how technology will evolve and being able to address the demands of a growing consumer base is essential if you want to remain a global leader. Success at this level means having a strategic planning process that factors not only trends, but also potential scenarios. This is looking 2, 3 or even 5 years ahead. Tom Butler, Executiv…
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In this episode, Gabrielle Richards, Brand Director at Trafilea, an E-commerce Tech Group, joins Kerry Curran to dive into the strategies behind scaling iconic brands like Shapermint, truekind, and Rebel Beauty. Gabrielle shares her journey of redefining brand positioning to emphasize empowerment and body positivity, taking Shapermint from its root…
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On this episode Jeff welcomes Juliette Denny, Founder and Managing Director of Growth Engineering Limited. Jeff and Juliette have a spirited discussion about the transformative power of Learning and Development (L&D). With a background in psychology and marketing, Juliette has spent over 20 years developing innovative learning environments that eng…
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349 Community Building How we choose to spend our time directly impacts the way we live both in our careers and in our day to day lives, however if we are spending our precious time surrounding ourselves with negativity and naysayers we are very unlikely to succeed. Which is why it is so important to find a community that encourages and supports ea…
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Andy is so thrilled to be welcoming his business partner, Robert Sherman, back to the show! Robert is Andy’s business partner at Kushner Entertainment and is also the owner of Washington Talent, a legendary entertainment company established over 55 years ago. Together, Andy and Robert tackle the topic of employee retention, discussing how to keep e…
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“You know, Africa has no peanut allergies.” - Dr. Marty Makary I was honored to be joined this week by Dr. Marty Makary to promote his new book “Blind Spots”, which published this week and is currently a national bestseller. To purchase “Blind Spots”, use this link: https://geni.us/blindspots Dr. Marty Makary is a surgeon, researcher, and author, a…
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You can’t have a great game without great creatives or craft great creatives without a strong testing strategy. But, testing high volumes of creatives doesn't always translate into valuable creatives and campaign wins. So, what happens when you pause testing altogether? And which networks will let new creatives break through the noise? Spoiler aler…
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In this episode, Dr. Michelli reflects on the remarkable journey of Ernie Andrus, a World War II Navy veteran who, at the age of 100, completed his second run across America. Dr. Michelli shares insights from his personal experience running alongside Ernie, exploring the deep lessons in determination, resilience, and purpose that Ernie's endeavors …
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A recipe for any successful organization includes having a great product or service and an effective sales methodology with a forward thinking marketing approach. Core to sustainability and continued growth involves being able to maximize the lifetime value of your customers. Vic Kasoff, a VP of Partner Success for a national behavioral health comp…
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“So many times these employers are like, ‘dude, I spend so much money on this, and my employees don't care at all.’ Or what's even worse is they go, ‘our employees love it, we have a great, great plan.’ Did they tell you that?” - Luke Aslesen This is one of my favorite podcasts of the year: Luke Aslesen, Founder of INFRMD, joined me to talk about e…
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In this episode of The Disruptionist, host Jess Singh explores the lasting power of email marketing and its role in customer engagement. Jess highlights the need to treat email as a conversation, focusing on value and relationship-building. Key strategies include crafting compelling subject lines and providing educational content to enhance brand i…
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348 Artistry in Community Art has always brought people together, even in the darkest times of human history there is always a creative trying to give the world just a little bit of light. In today’s episode Sarah Elkins and Al Swanson discuss how community and artistry often go hand in hand, as well as the importance of giving back to your communi…
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In this episode of Revenue Boost: A Marketing Podcast, host Kerry Curran sits down with Jim Nichols, CEO of Exclamation Marketing, to explore the essential strategies for aligning sales and marketing to drive real revenue growth. With decades of experience across brand, agency, and tech sectors, Jim shares valuable insights on overcoming the discon…
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Elena Christopher, a Recreation Programs Specialist at the Camacho Activity Center in the City of Austin, Texas, joined the podcast to discuss adaptive recreation. She shared the difference between accessible and adaptive programs. She talked about the unique outdoor programs they offer to participants with disabilities and the additional risk mana…
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YouTube Ads continue to be one of the top tools for business growth. Jake Larsen from Video Power Marketing shares how to get a 3x ROAS while using AI to refine ad strategies. Whether you’re in eCommerce, coaching, or finance, YouTube can bring more qualified leads by targeting the right audience with the right message. Learn what’s working and how…
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In this episode of Revenue Boost: A Marketing Podcast, Kerry Curran is joined by Max Willens, Senior Analyst at eMarketer, to dive into the future of digital commerce and affiliate marketing. Drawing from exclusive eMarketer research, Max uncovers how emerging trends, including the rise of retail media, shifting consumer behaviors, and the integrat…
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Martin Schori, Deputy Managing Editor and Associate Publisher at Aftonbladet, joins host Nikita Roy to discuss how Sweden’s largest newsroom built an AI hub, developing a wide range of innovative editorial tools, including a suite of AI-powered tools for the newsroom and a chatbot for the EU elections. As the Program Lead for the AI Hub, Schori sha…
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In this episode, Dr. Michelli examines Starbucks' evolution under Howard Schultz's leadership from a traditional coffee shop to a modern quick-service model dominated by mobile ordering and drive-thrus. Reflecting on his extensive experience as a consultant for Starbucks and his insights from authoring books about the company, he discusses how Star…
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In this episode of Revenue Boost: A Marketing Podcast, host Kerry Curran sits down with seasoned marketing expert Bob Cargill for an engaging conversation on how authenticity and transparency drive business growth. With over 40 years of experience in the industry, Bob shares insights from his journey as a copywriter, creative director, social media…
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Silence can at times seem uncomfortable and invite uncertainty. Does the speaker know what they are talking about; can they navigate and respond to challenging questions; why do they appear so nervous? How can silence be used strategically to your advantage? How can pausing for a brief moment, grant permission to 'soak' in what has been shared, set…
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As a real estate professional, you're constantly gathering valuable insights from daily meetings and routine tasks. In this episode, I share how you can leverage AI to transform those unique perspectives into engaging social media posts and marketing content. Discover how to streamline your content creation process and captivate your audience by ex…
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“If we're facing a [mental health] crisis and we want radical change, we’ve got to think about radical solutions. If those radical solutions can show objectively with safety and efficacy data, that they're really helping people and really changing lives, then I think we ought to at least explore and get curious about offering those solutions to to …
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Summary In this episode, Danny Murawinski discusses the government contracting industry and its impact on America. He highlights the shared sense of purpose within the industry and the traditional methods of doing business. Danny emphasizes the need for the industry to embrace digital marketing and social media to bridge the gap and attract new tal…
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In this episode of Human Capital, Jeff is joined again by Dr. Benjamin Ritter, a leadership and career coach, organizational development expert, and founder of Live for Yourself Consulting. Jeff discusses with Benjamin his new book: Becoming Fearless: 65 Strategies to Journey from Self-Doubt to Self-Mastery, they share insights on overcoming fear a…
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347 Find The Hidden Prize In Failure Everything you do, starts and ends with you. From habits we try to make consistent, to our careers, everything we do comes from ourselves, and sometimes we fail which is just as important as success. Often we must fail and learn from those mistakes in order to succeed. In this episode Sarah Elkins and Charles Cl…
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If you have been a longtime listener of the podcast, then today’s voice may sound familiar to you as it is her third appearance on the show! Andy is so thrilled to welcome back Tara Guerard, owner and creative director of Tara Guerard Soirée headquartered out of Charleston, South Carolina (and with an additional office in New York City). Tara is re…
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Subscriber-only episode Unlock the secrets of impactful sales leadership and transform your team's performance! Join us as we break down authoritative and coaching leadership styles, showing how each can drive your team toward achieving ambitious revenue goals. Through vivid career examples, we highlight the critical role of continuous learning and…
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Big audiences can mean big money, and in India, that’s a model on steroids. A whopping one in three are gaming fans, avid players who also splash the cash to the tune of over 131 billion transactions, a large share of which were attributed to games. The major driver is the country’s real-time payment system, United Payments Interface (UPI), which a…
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Wes Marshall, a professor of civil engineering at the University of Colorado - Denver joined the podcast to discuss his book, Killed by a Traffic Engineer. He talked about the history of the traffic engineering field and it's relationship to data and science. He shared the problem with current traffic safety metrics and the importance of prioritizi…
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In this episode, Dr. Michelli delves into the ethical and legal challenges associated with the use of AI and data analytics in customer service, highlighted by the ongoing lawsuit involving Patagonia and its use of Talkdesk's services. This case exemplifies the crucial need for transparency and customer consent in data practices, as it alleges that…
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