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How To Boost Your Care Home's Online Reputation - a Care Home Management podcast
Manage episode 286003804 series 2828418
Konten disediakan oleh Care Home Management. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Care Home Management atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
In this special podcast we explore how care homes can tackle negative reviews online.
Publishing editor Steve Hemsley is joined by Jay Purcell, customer success manager at experts Reputation. They discuss:
* Why care homes should care about online feedback
* What care homes need to do to succeed online
* How social media and reviews impact occupancy rates, resident satisfaction and ultimately revenue
* Why care homes should carry out online surveys
* How online feedback can drive positive change in any care home business
Tune in.
More podcasts: https://chmonline.co.uk/podcast/
Care Home Management is the UK's leading media brand for care home providers and managers.
80 episode
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