Modeling Compassion and Empathy for Better Patient Care

CEimpact Podcast

Can compassion and empathy be learned? Can it be taught? The evidence suggests that the answer to both of these questions is yes, and yet as preceptors, we interact with student pharmacists and pharmacy residents who are wide-ranging in their abilities and comfort-level when it comes to fostering impactful patient care interactions.
In this episode, explore the value (and challenges) of incorporating strategies that model and teach empathy and compassion - for your patients, your learners, and for you.
Host
Kathy Schott, PhD
Vice President, Education & Operations
CEimpact
Guest
Kate Cozart, Med, PharmD, BCPS, BCGP, BCACP
Clinical Pharmacist Practitioner, Primary Care
Residency Program Coordinator
VA Tennessee Valley Healthcare System (TVHS)
Clarksville, TN
Get CE: CLICK HERE TO CPE CREDIT FOR THE COURSE!
CPE Information

Learning Objectives
At the end of this course, preceptors will be able to:
1. Review evidence that compassionate and empathetic patient care positively impacts patients' healthcare experience.
2. Identify strategies preceptors can model to help pharmacy learners deliver more compassionate and empathetic care.
0.05 CEU/0.5 Hr
UAN: 0107-0000-24-191-H99-P
Initial release date: 6/19/2024
Expiration date: 6/19/2027
Additional CPE details can be found here.
The speakers have no relevant financial relationships with ineligible companies to disclose.
This program has been:
Approved by the Minnesota Board of Pharmacy as education for Minnesota pharmacy preceptors.
Reviewed by the Texas Consortium on Experiential Programs and has been designated as preceptor education and training for Texas preceptors.

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Chapter

1. Modeling Compassion and Empathy for Better Patient Care (00:00:00)

2. Teaching Empathy and Compassion in Healthcare (00:00:10)

3. Building Compassion in Healthcare Through Teaching (00:16:19)

4. Enhancing Healthcare Education Through Research (00:24:24)