))
Ep#35: The Anatomy of an Experience
Manage episode 436530126 series 3444958
Konten disediakan oleh Dr. Dani Chesson and Designer Peter Allan, Dr. Dani Chesson, and Designer Peter Allan. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Dr. Dani Chesson and Designer Peter Allan, Dr. Dani Chesson, and Designer Peter Allan atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Experience — a term that's become ubiquitous in business, but do we really know what we mean when we say Customer Experience, Employee Experience, Patient Experience, and the like? In this episode, Dr Dani and Designer Peter explore the anatomy of an experience.
In this episode, you will:
• learn what is meant by experience
• understand the macro and micro-moments that shape an experience
• discover practice insights on designing an experience
39 episode
Bagikan
