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Episode 16 - Scaling a DSO and Selling to Heartland
Manage episode 440607669 series 3577620
Konten disediakan oleh Dr. Scott Drucker and Jinesh Patel, Dr. Scott Drucker, and Jinesh Patel. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Dr. Scott Drucker and Jinesh Patel, Dr. Scott Drucker, and Jinesh Patel atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Scott and Jinesh chat with Dr. Ray Scott about his journey scaling American Dental Partners and eventually selling to Heartland Dental. They touch on a few of the many lessons learned along the way, including implementation of systems and processes, building culture, and alignment of incentives. They also discuss considerations around selling to DSOs of different sizes, the change management involved with a sale, and the importance of being both patient-centric and doctor-centric. 0:00 Introducing Dr. Ray Scott 4:44 Career launch 8:19 Accreditation figuring things out at ADP 22:52 Heartland acquisition and change management 30:07 Doctor incentive structures during and after acquisitions 45:24 Compliance, systems, and processes 58:20 Patient-centricity and doctor-centricity
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