Population to person - How will the voice of the individual drive health and care development?

Pharma Market Access Insights - from Mtech Access

Population health management is often talked about in top-down terms, but how seriously will the needs of individuals be taken as systems develop? How will personal needs inform care delivery? Why will the patient voice play a very different role in the NHS of the future?
Steph Edusei (Chief Executive of St Oswald’s Hospice) joins Tom Clarke (Director, Mtech Access) to explore these questions and more.
This episode was first released as a live webinar on Friday 21st May 2021.
For more information visit: https://www.mtechaccess.co.uk/population-health-development-webinar/
Steph Edusei has held the role of Chief Executive at St Oswald’s Hospice since May 2020. The hospice provides specialist care for adults, babies, children and young adults from across the North East of England and takes a proactive approach to integrated care, working with other NHS providers in the region and the wider population.

Prior to this, Steph was Chief Executive of Tell us North, the organisation that run Healthwatch Newcastle and Healthwatch Gateshead, giving her extensive experience in local healthcare and how this integrates with wider NHS systems. She has also held a wide variety of leadership and senior operational positions, including Interim Deputy Chief Executive at Newcastle Council for Voluntary Services; Authorisation Development lead and then Strategic Head of Corporate Affairs at NHS Northumberland Clinical Commissioning Group (CCG); Assistant Director, Commissioning at NHS North of Tyne, and Assistant Director of Operations at North East Ambulance Service NHS Trust. Rarely does one come across an individual with such a breadth of experience across so many different services supporting population health.
Learn more about our NHS insights services at https://mtechaccess.co.uk/uk-nhs-insights/

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Chapter

1. What are hospices and what do they do? (00:04:50)

2. What can the NHS learn from the voluntary sector about personalised care? (00:08:20)

3. What are the main challenges the NHS faces with implementing the personalised medicine and population health agendas? (00:10:32)

4. How can we improve equity of access to services in the future? (00:16:00)

5. Societal and cultural factors impacting hidden burden of disease or unmet need and people accessing care (00:25:30)

6. What difference would a truly equitable health system make? (00:27:50)

7. Can integration help mitigate health inequalities? (00:30:42)

8. How will the new structures (Place, etc.) work in practice? (00:32:15)

9. Do the measures attached to provision of care need to change? (00:40:50)

10. How well does your data link up with the NHS? (00:43:30)

11. How are you influencing service changes locally? (00:45:30)

12. What is on the priority list for hospitals? (00:52:15)

13. What are the challenges you face in extending services? (00:56:55)

14. Is there a role for industry to play? (00:58:20)