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Healthcare Relationships: Conflict to Connection
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The Quality Corner show welcomes back Vibhuti Arya, PharmD, MPH, FAPhA and Professor at St. John's University's College of Pharmacy and Health Sciences for a discussion on interpersonal conflict and how that relates to healthcare.
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, chats with Arya about different types of conflict and how connections are formed through these conflicts.
Discussion revolves around internal boundaries and external relationships and the conversations that form from these interactions.
Vibhuti Arya on previous episodes:
SDOH
Improving Data and Storytelling for SDOH
Chapter
1. Healthcare Relationships: Conflict to Connection (00:00:00)
2. Introduction (00:01:48)
3. Resolving Interpersonal Conflict (00:05:24)
4. Conflict and Connections (00:13:12)
5. Comfort Levels (00:20:41)
6. The Exclamation Point (00:30:24)
7. Closing (00:38:21)
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