S4 Ep4: What Matters to You? Maternity Nurses in Smithers BC featuring Dr. Kate Niethammer.
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Recruitment and retention of front-line staff is a major challenge across healthcare systems globally right now, and no more so than in small, rural communities across Northern British Columbia. Today’s guest Dr. Kate Niethammer, a rural GP and obstetrician based in Smithers, BC, explains how she, using a QI approach and asking what mattered to them, was able to reverse nurse shortages and help re-establish full staffing levels in her unit. In this episode we talk about the benefits of living in the North and the universal power of pizza.
Links:
Institute of Healthcare Improvement (IHI) Framework for Improving Joy in Work
Northern Health PQI
Links:
Institute of Healthcare Improvement (IHI) Framework for Improving Joy in Work
Northern Health PQI
38 episode