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Post Pandemic Retail Leadership! Five Skills for Success!
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COVID-19 has not just changed the world but also changed the DNA of our workplace ecosystem in many ways. Leaders must change as well to lead effectively in this new era. If this pandemic experience has taught us anything, it’s that leadership matters and for many organizations facing decidedly fragile futures, it may matter now more than ever as the country tries to emerge from forced hibernation and rebuild a broken economy.
Retail and front-line leaders need to perform at the highest levels. How they cope with a post-pandemic environment will determine success or failure. Here are the six post-pandemic leadership traits every retail leader needs to succeed in the workplace following a pandemic.
We outline the Five Skills for success:
- Humility
- Empathetic Listening
- Flexibility
- Candid Communication
- Cultural Sensitivity
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