))
Building Lasting Relationships - The Power of the 2-2-2 Follow-Up System | Tiffany & Ashlee
Manage episode 407491890 series 3561167
Konten disediakan oleh Realestatable, Ashlee Jankovich, and Tiffany Klusacek. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Realestatable, Ashlee Jankovich, and Tiffany Klusacek atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
Don’t ghost your clients! 91% of realtors never follow up with buyers or sellers. Join the 9% of agents who reap the benefits of building lasting relationships with clients. In this episode of Realestatable, Tiffany, and Ashlee talk about the 2-2-2 Follow-Up System (plus a bonus follow-up)!
Two Days
Two days after you sit down at the closing table, make your first follow-up call to tie up loose ends.
Be prepared for your clients to be stressed – they’re moving! Think about what you can do to (unobtrusively) relieve some of that stress.
Two Weeks
This is another check-in to see how everything is going. Ask how your clients are settling into the neighborhood and offer to recommend community gems.
Some agents also add a mailed gift after the first two weeks. Tiffany prefers to give gifts at the closing table.
Two Months
At two months, Ashlee gives another gift – for this one, she sends a personalized cutting board to her buyers.
For sellers, Shutterfly coffee table books can be lovely, memory-filled mementos.
One Year Follow-Up
Tiffany and Ashlee send cookies for the one-year follow-up and reach out with a message asking if the client received them.
Sparking emotion is important. Try to think of gifts that are personalized and meaningful – share your ideas with us on social media!
“As a real estate team, we talk about the ‘foreverness’ of our [client] relationships… You go through that transaction and there’s a ton of activity that happens, but we don’t want that velocity of how we are communicating consistently to stop at closing.” – Tiffany Klusacek
“The two-day and two-week are super simple, you’re just checking in. So if you are doing nothing, if you are in that 91% [of agents that don’t follow up], you’re going to make it to the 9% if you just make two phone calls, send two texts, or send two e-mails just checking in on your people.” – Ashlee Jankovich
Resources
Check out @uplatetocreate on Instagram for personalized gifts!
Southern Flour Bakery in Clarksville, TN
Get access to our free Portfolio Market Review template today at www.realestatable.com/portfoliocover.
Get access to our free spreadsheet to organize your clients, potential clients, and everything needed to track your deals successfully. Visit www.realestatable.com/spreadsheet to get access to our free template.
Connect with us on Social Media:
Be sure you connect with Tiffany and Ashlee on social media.
Show Credits:
Our Executive Producers and Hosts are Ashlee Jankovich and Tiffany Klusacek. The Realestable podcast is produced by TSE Studios. Music provided by SoundStripe.
45 episode
Bagikan
