Tiffani Bova - Global Growth & Innovation Evangelist at Salesforce | The Human Edge in a Digital World

Success Story with Scott D. Clary

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➡️ About The Guest⁣

Tiffani Bova, the Global Growth and Innovation Evangelist at Salesforce, is renowned for her work with leading companies worldwide, guiding them in customer engagement, business growth, and exceptional customer experiences. With a forward-thinking approach, she explores disruptive trends and their real-world impact. Tiffani's focus lies in driving customer success and growth.

As an accomplished author, Tiffani's book "Growth IQ" (Portfolio, August 2018) achieved great success, becoming a Wall Street Journal Bestseller and ranking among the top five Leadership and Strategy books in 2018. She also hosts the popular "What's Next!" Podcast, recognized as one of the Top 50 Business, Marketing, and Management Podcasts. Tiffani's expertise has earned her prestigious accolades, including being named in the Thinkers50 2019 Global Ranking of Management Thinkers and being recognized as one of the "Most Powerful and Influential Women in California" by the National Diversity Council. She is widely acknowledged as a top sales and marketing influencer by Top Sales World Magazine, INC Magazine, and LinkedIn.

With a unique blend of operational and research experience, Tiffani Bova is regarded as a leading thinker in sales transformation and business model innovation. Her insights have been featured in renowned publications such as HBR and Forbes, and she has been cited in prominent media outlets such as Bloomberg, The Wall Street Journal, and The Economist. Tiffani's dedication to gaining practical knowledge by immersing herself in the field has cemented her reputation as a thought leader, valuing the perspectives of employees, customers, and frontline sales forces to grasp market realities.

➡️ Show Links

The Experience Mindset - https://amzn.to/3XpyZrZ

https://www.instagram.com/tiffanibova/

https://twitter.com/Tiffani_Bova/

➡️ Podcast Sponsors

NORDPASS — https://nordlocker.com/creators/ (Promo Code: Success)

HUBSPOT — https://hubspot.com/successpod

SHOPIFY — https://shopify.com/successstory

HOSTINGER — https://hostinger.com/success

NETSUITE — https://netsuite.com/scottclary

➡️ Talking Points

00:00 - Intro

02:45 - Unleashing Growth: Tiffani Bova's Origin Story

09:28 - Beyond Claims: Assessing Employee Experience (E-X)

16:21 - Elevating E-X: Characteristics at Every Organizational Level

28:17 - Transforming Priorities: Tiffani Bova's E-X Recommendations

33:40 - Unmasking Illusion: Challenges with Inflated KPIs

37:53 - Humble Heroes: Delivering Exceptional Results

42:19 - Best Buy Turnaround: Investing in Employee Success

52:15 - Connecting with Tiffani Bova: Unlocking Growth & Innovation

53:24 - Redefining Success: Tiffani Bova's Vision

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