Ep. 21 - Decoding Retail Technology Innovations - with Rick West

The Doing Business in Bentonville Podcast

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Ever wonder what it takes to pioneer industry-changing technology in the world of retail? Join us as we peel back the curtain with Rick West, co-founder and CEO of Field Agent. Rick takes us along on his journey from humble beginnings in Appalachia, through his 17-year stint at Procter & Gamble, to co-founding Field Agent, the first ever app to pay cash launched on iTunes. Join us as we relive the early days of this innovative start-up that leveraged the iPhone to capture invaluable data in retail locations.
We'll get you thinking about the future of retail as we examine the power of AI and machine learning. Through a deep dive into our new product, Retail Pipelines, you'll gain a better understanding of how virtual store walks can provide insights and analysis for retailers. Listen as we highlight how this groundbreaking technology can offer an edge in today's competitive market, allowing businesses to make proactive decisions.
Finally, we'll explore the fascinating intersection of chat and AI, particularly focusing on image recognition and its potential impact on the retail industry. We'll discuss the opportunities for AI to provide proactive data and insights, transforming the way businesses operate. As we near the holiday season, we share our thoughts on how this year's shopping trends might shape up and offer invaluable advice to retailers navigating these challenging times. So, be sure to tune in for a wealth of insights and a sneak peek into the future of retail and technology.

Chapter

1. Ep. 21 - Decoding Retail Technology Innovations - with Rick West (00:00:00)

2. Doing Business in Bentonville (00:00:07)

3. The Future of Retail (00:13:19)

4. Insights on AI and Retail Pipelines (00:20:05)

5. Relationships and Technology in Career Success (00:27:59)