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Customer Service And Medicine: What Do The Experts Say?
Manage episode 342828922 series 2692749
In this episode Dr. Samantha Johnson speaks with Customer Service Expert Yanique Grant on customer service in medicine. How customer service impacts both clients and healthcare workers and how stakeholders within the healthcare system, including leaders and administrators, can impact improved customer service for both tiers of clients- employees and patients.
Catch up with Yanique here and buy her book!
www.yaniquegrant.com
Instagram | Twitter | Facebook | Podcast
The ABC’s of a Fantastic Customer Experience Handbook
Keep up with The Layman's Doctor
Website
IG
Twitter | Twitter Community
hello@thelaymansdoctor.com
Don't forget to rate, review and subscribe!
46 episode
Manage episode 342828922 series 2692749
In this episode Dr. Samantha Johnson speaks with Customer Service Expert Yanique Grant on customer service in medicine. How customer service impacts both clients and healthcare workers and how stakeholders within the healthcare system, including leaders and administrators, can impact improved customer service for both tiers of clients- employees and patients.
Catch up with Yanique here and buy her book!
www.yaniquegrant.com
Instagram | Twitter | Facebook | Podcast
The ABC’s of a Fantastic Customer Experience Handbook
Keep up with The Layman's Doctor
Website
IG
Twitter | Twitter Community
hello@thelaymansdoctor.com
Don't forget to rate, review and subscribe!
46 episode
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