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Konten disediakan oleh Samantha Johnson and Dr. Samantha Johnson. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Samantha Johnson and Dr. Samantha Johnson atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.
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Customer Service And Medicine: What Do The Experts Say?

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Manage episode 342828922 series 2692749
Konten disediakan oleh Samantha Johnson and Dr. Samantha Johnson. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Samantha Johnson and Dr. Samantha Johnson atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

In this episode Dr. Samantha Johnson speaks with Customer Service Expert Yanique Grant on customer service in medicine. How customer service impacts both clients and healthcare workers and how stakeholders within the healthcare system, including leaders and administrators, can impact improved customer service for both tiers of clients- employees and patients.

Catch up with Yanique here and buy her book!
www.yaniquegrant.com

Instagram | Twitter | Facebook | Podcast

The ABC’s of a Fantastic Customer Experience Handbook

Keep up with The Layman's Doctor

Website
IG
Twitter | Twitter Community
hello@thelaymansdoctor.com

Don't forget to rate, review and subscribe!

  continue reading

46 episode

Artwork
iconBagikan
 
Manage episode 342828922 series 2692749
Konten disediakan oleh Samantha Johnson and Dr. Samantha Johnson. Semua konten podcast termasuk episode, grafik, dan deskripsi podcast diunggah dan disediakan langsung oleh Samantha Johnson and Dr. Samantha Johnson atau mitra platform podcast mereka. Jika Anda yakin seseorang menggunakan karya berhak cipta Anda tanpa izin, Anda dapat mengikuti proses yang diuraikan di sini https://id.player.fm/legal.

In this episode Dr. Samantha Johnson speaks with Customer Service Expert Yanique Grant on customer service in medicine. How customer service impacts both clients and healthcare workers and how stakeholders within the healthcare system, including leaders and administrators, can impact improved customer service for both tiers of clients- employees and patients.

Catch up with Yanique here and buy her book!
www.yaniquegrant.com

Instagram | Twitter | Facebook | Podcast

The ABC’s of a Fantastic Customer Experience Handbook

Keep up with The Layman's Doctor

Website
IG
Twitter | Twitter Community
hello@thelaymansdoctor.com

Don't forget to rate, review and subscribe!

  continue reading

46 episode

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