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483 - Simon Morris on Customer Loyalty
Manage episode 414459621 series 2663958
Adam Cox is joined by Simon Morris from Service Now. Simon tells all about his new research that has been carried out about customer loyalty, as well as its findings. Also, the two discuss the use AI and AI Chatbots when it comes to providing customer support.
512 episode
Manage episode 414459621 series 2663958
Adam Cox is joined by Simon Morris from Service Now. Simon tells all about his new research that has been carried out about customer loyalty, as well as its findings. Also, the two discuss the use AI and AI Chatbots when it comes to providing customer support.
512 episode
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