When the Owner Steps Away

Built To Grow Fitness Business

When gym owners decide to step back from day-to-day operations to maybe open a second spot or just focus more on their business growth, it shakes things up a bit.

You're likely the go-to person in your gym, knowing all your clients by name, what they like, what they don't… But eventually, focusing on the bigger picture means you won't be around as much.

That’s the point when some clients might start feeling left out. (You can’t blame them – suddenly, the friendly face they’re used to seeing every day is gone.)

This switch can be tricky. You've got clients who were thrilled to be trained by the owner, and now they're being handed over to someone else. They start missing that personal touch.

On one hand, it’s a compliment – they loved your service that much. But on the other hand, it raises a big question: How do you grow your business without losing that personal connection that made it special in the first place?

It's a puzzle many gym owners wrestle with. How do you expand and still keep things feeling personal for your clients? Tim and Randy have been there, and they're diving deep into this topic in this episode.

Want to hear more?

Tune in as they discuss the challenges gym owners face when stepping away from daily operations and share strategies for a smooth transition.

Let’s dive in!

Key Takeaways:

• Intro (00:00)
• Challenges of stepping away from operations (01:43)
• Misinterpretation of client feedback (09:16)
• The role of a business owner (12:32)
• Emphasizing growth and delegation (15:24)
• Recap (16:18)

Additional Resources:

- Join the waitlist for tickets to the 2024 FitPro Growth Summit

- Business Accelerator Program winninggym.com/call

- Learn more about The Iron Circle

- Business Talk with Fitness Professionals Facebook group

- Jump on a call with Randy

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