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Mystery Shop Calling Practices LIVE
Manage episode 340887399 series 2499389
Perry mystery shop calls 10+ offices.
How's the front desk at your office? Are they answering optical questions appropriately to drive sales and traffic? Or, do they say "I don't know" or wrong unenthusiastic answers?
On the calls, he ask questions like:
- Can I get my PD?
- Do you carry frames for big watermelon heads?
- What's the cost of a progressive?
- Do you carry XYZ brand?
- What's the price of an eye exam?
- How fast can I get my glasses made?
- What do you do for myopia control?
171 episode
Manage episode 340887399 series 2499389
Perry mystery shop calls 10+ offices.
How's the front desk at your office? Are they answering optical questions appropriately to drive sales and traffic? Or, do they say "I don't know" or wrong unenthusiastic answers?
On the calls, he ask questions like:
- Can I get my PD?
- Do you carry frames for big watermelon heads?
- What's the cost of a progressive?
- Do you carry XYZ brand?
- What's the price of an eye exam?
- How fast can I get my glasses made?
- What do you do for myopia control?
171 episode
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